With people today spending so much time on their smartphones, it's not surprising that they are increasingly looking to make payments securely on their mobile devices. Text-To-Pay allows businesses to accept payments from their customers via a simple text message. Also called Short Message Service or SMS, this mobile payment option makes it easier than ever for customers to pay bills while significantly reducing paperwork and overhead costs for merchants.
Once a customer agrees to opt into the Text-To-Pay service, a merchant can begin sending bills directly to a customer's phone through a text message. Customers can then text back "Yes" to approve payment. Because the customer's payment information will already be on file, there is no need for a customer to type in credit card information each time he or she pays a bill. All bills, invoices and receipts are customized with the merchant's name, address and logo.
Customer Vault integration
Customer Vault integration
Text-To-Pay is integrated with the Qualpay Customer Vault, where customer data is securely stored.
Safe and secure SMS payments
Safe and secure
Customers using Text-To-Pay never have their data stored in the merchant's system. Rather it is kept in Qualpay's Customer Vault, which ensures a safe keeping and less chances for a customer's personal information to be lost.
Use text messages for non-payment messaging
Use text messages for non-payment messaging
If your customers so choose, they can receive text messages notifying them of delivery times and service disruptions.
An eco-friendly way to bill your customers
An eco-friendly way to bill your customers
You customers will thank you. And so will the earth.
1. Clear Communication: Clearly communicate to customers how the text-to-pay process works, including any fees, terms, and conditions. Transparency builds trust and reduces the likelihood of misunderstandings.
2. Leverage Tokenization: Implement tokenization to secure sensitive payment data. Tokenization replaces sensitive data with unique identifiers (tokens) that are meaningless to anyone who intercepts them, reducing the risk of data breaches.
3. Follow up on missed payments: Utilize SMS to follow up on overdue payments, complementing other forms of communication like mail or email. SMS messages are more difficult to overlook, increasing the likelihood of prompt payment. Additionally, as the message is delivered to a mobile device, paying via phone is quick and more convenient than traditional methods.
4. Incorporate SMS payment options into marketing messages: If your company uses text message marketing, integrating SMS payment options can help facilitate faster payments.