It's a common refrain from many fuel oil and propane dealers when processing payments: "Where is my money?" Our keen attention to the customer experience combined with our superior cash flow management and best-in-class reporting means you are never at a loss when it comes to knowing where your money is.
This is particularly true of the Energy industry. We have a deep understanding of Energy payments and the different ways Fuel Marketers run their business. Our products are specially adapted to help solve the unique challenges faced by this industry.
Securely manage customer data and access back-office resources and reports through one easy-to-use interface, removing layers of cost; including gateway, tokenization and vaulting fees.
Help prevent payment declines by opting to use Account Updater to keep cardholder data fresh and reducing the need for you to manually update card information.
At Qualpay, we are committed to helping you manage and expand your business, and we are here for you every step of the way. Our support process increases your operational effectiveness and lowers your costs through a variety of online resources and direct, live phone access to our subject matter experts. This allows you to focus on running your business. Our goal is to meet your unique requirements and help you grow.
Qualpay is a PCI DSS Level 1 certified service provider. We complete an assessment by an approved QSA (Qualified Security Assessor) each year, and upon completing the assessment we become listed in the PCI Council's list of approved vendors.
Use pre-authorizations, deliver fuel, then capture the correct amount and let Qualpay take care of either reversing any outstanding authorization or capturing more on the credit card. This technique will ensure your transactions qualify for utility pricing and no additional miss-use of authorization fees.
Our business intelligence reporting provides real-time sale to cash reconciliation reporting, available on any device, for easier monitoring of business performance. We make it much easier for you to follow a transaction from sales to cash deposits. All reports can be downloaded or accessed via API and imported into a software application, freeing up administrative time.
Qualpay adheres to the guidelines set forth by the card brands and is listed as a compliant service provider by both Visa and Mastercard's security program.
The card brands support special rates for companies accepting corporate, purchasing and business cards. These transactions fall outside of the rates already set for Energy companies. At Qualpay, we ensure that you enjoy the lowest available rates on your transactions by detecting eligible card types and dynamically prompting for the fields required.